I have yet to enter Hobby Lobby in the past six months not have I been able to shop online. I want to know whether it is worth my effort to don a mask, worry about catching COVID-19, just to enter the store.
Now I want to search online to see if I can find items I want either online or in the store. I used to shop Hobby Lobby store frequently before COVID-19. get with it, make your site competitive!!!!! Compared to ALL other online shopping, Hobby Lobby online has the worst. Whenever searching for items, the Hobby Lobby app brings up many totally unrelated items and few or none of the items you want regardless of what search word entered for whatever you are seeking to find. The store is fantastic, but the app needs an overhaul. Having to type it in over and over-and flip back through pages to try to find your place-when you are looking for something specific is ridiculous. Additionally, the search bar doesn’t remember previous item searches. I have been on the 4th page of search results (or beyond), trying to locate a specific item, clicked on something to view the details, and then tried to go back to the results list.only to find myself on a blank search page (SERIOUSLY, what?). When you search for an item, it resets everything the moment you click on an item in the results. It constantly signs me out of my account every time I leave the app, OR any time I view an item in my shopping cart (again, what?). You have to click on something else to get to them (what?).
Both the menu and the search bar are not on the home page of the app. However, the app is wonky and difficult to use. I love Hobby Lobby, and I love that I can view and purchase their products online.
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